Return & Refund Policy

Vitality Nucleus Private Limited 30-Day Satisfaction Guarantee

  1. Eligibility: This guarantee applies only to purchases from authorized Vitality Nucleus Private Limited resellers.
  2. Return Period:
    • Customers have 30 days from the date of purchase to return products.
    • The 30-day period starts when our courier partner picks up the product for return.
  3. Product Condition: Returns must be in original, unopened packaging to qualify for a refund.
  4. Refund Process:
    • Return the product to the original place of purchase for a refund or store credit.
    • If issues arise with the seller, contact Vitality Nucleus Private Limited for assistance.
  5. Refund Timing:
    • We will process your refund within 7 working days after our courier partner picks up the returned product.
    • The refund will be credited to your original payment method within 7 working days after processing.
  6. Refund Request Requirements:
    • Submit requests within the 30-day return period.
    • Provide proof of purchase, product details, and reason for dissatisfaction.
  7. Customer Support:
    • For assistance, contact our Customer Service Department at +91 6307846380.
  8. Additional Information:
    • Refunds will be issued to the original payment method used for the purchase.
    • For any further questions about our refund policy, please contact our customer support team.